It can fix many problems for you, or it can tell you how to fix them yourself.Įxamples of problems with Outlook SaRA can help with Support and Recovery Assistant works by running tests to figure out what’s wrong. Now you can open your new profile in Outlook 2016.The Microsoft Support and Recovery Assistant for Office 365 (or SaRA for short) allows you to fix problems with Outlook and other Office 365 products.

Once you see all steps are completed, you can click Finish.

Enter your primary email address in the User name box and type your mailbox password and click OKĥ) Outlook 2016 will discover your email server settings finish configuration of your email account. When you get a security prompt, check the box Don’t ask me about this website again and then click Allow.Ĥ) Windows Security window might then prompt your user name and password. Specify your Profile Name and click OK.Ģ) On the Auto Account Setup page type your name, primary email address, and your mailbox password twice, then click Next.ģ) Outlook 2016 will start configuring your account. ost file and re-create it.ġ) Navigate to Windows Control Panel > User Accounts > Mail > Show Profiles > Add. If you're experiencing issues connecting to Resource Mailboxes - after upgrading your existing profile to Outlook 2016, delete the.An Outlook 2016 mail profile cannot be created with the Outlook profile helper tool.Outlook 2016 can only connect to Exchange / Office 365 using the AutoDiscover feature as such, you will need to ensure the AutoDiscover DNS record is configured - for your domain, in order for Outlook 2016 to connect.Outlook 2016 does not support Exchange 2007 mailboxes - this is not an issue with our Hosted Exchange (2010).Outlook 2016 does not support manual configuration for Exchange / Office 365 accounts.

Office 365 outlook 2016 help